Terms and Conditions

If you are dissatisfied with any of the goods we deliver we ask that you contact us within 24hrs of receiving them.

All lights are made to order

Delivery

If your order is placed before a Friday the lights will be put to production the following week for dispatch. When the goods have been received, please check on arrival as we have to be notified within 24 hours for any breakages.

Returns

As all products are made to order, we charge a 30% return fee. Any items which have been personalised for example, different braided cable to the listed cannot be returned as they are bespoke pieces. Any returns are to be sent by carrier to Units 5&6 Wroslyn Road Industrial Estate, Freeland, Oxford, OX29 8HZ. The lights must be returned in the condition that you received them. Please note that you will be responsible for the costs of returning the goods.

Cancellation

Orders maybe cancelled but this has to be done before 8am on the Monday morning following you order being placed. A cheque will be sent for the full amount.

Confidentiality

We collect information from you when you purchase goods to enable us to process your order and also to be able to get in touch with you in the rare event of any problems. We shall not disclose this information to any third party.

Suitability

No products that we sell are suitable for children under the age of five years old. Parents are advised that our products may contain small parts.

Extent of Liability

All goods sold on this site are carefully checked and tested. Under no circumstances whatsoever shall the liability of any parties involved in the supply of products via this site exceed the invoice value of any goods supplied.

Use

Please make sure instructions are read carefully before use and the correct bulb is used.